Refund policy
At GentlemanRealm, we stand behind the quality of our products. If you’re not completely satisfied with your purchase, we’re here to help.
30-Day Return Policy
We offer a 30-day return period, meaning you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
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In the same condition you received it
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Unused
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In its original packaging
You will also need your order confirmation or proof of purchase.
How to Start a Return
To start a return, please contact us at:
Our support team will provide instructions on how to return your item.
Please note that items sent back without first requesting a return will not be accepted.
Damaged or Incorrect Items
Please inspect your order when it arrives.
If your item is:
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Damaged
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Defective
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Incorrect
Contact us immediately so we can evaluate the issue and make it right.
Refunds
Once we receive and inspect your return, we will notify you if your refund has been approved.
If approved, your refund will be automatically issued to your original payment method.
Please remember it may take several business days for your bank or credit card provider to process and post the refund.
Exchanges
The fastest way to get the item you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Contact Us
If you have any questions about returns or refunds, please contact us: